Help
Frequently asked questions
Quick answers about accounts, partners and how the browser game behaves.
- Is this an official Digimon game?
- No. Digital Monster Ver Web is an independent fan project and is not endorsed by Bandai, Toei Animation or the owners of the related properties.
- Do I need to install anything?
- No game installer is required. Use a current browser with JavaScript, cookies and local storage enabled. An internet connection is required for account and cloud-save features.
- Why is an account required?
- The account associates server-side simulation state, partners and discoveries with the same tamer across supported devices. It also prevents one browser cache from being the only copy of progress.
- Does my partner continue while I am away?
- Yes. Time-based care and simulation are designed to account for time between sessions. Check the partner's needs before a long absence.
- What is the difference between an original and a custom roster?
- Original rosters are built-in device-inspired selections. Custom rosters are optional packages created or supplied separately and are kept distinct in the selection interface.
- Can I have more than one partner?
- The partner registry supports managing active and stored partners according to the limits and options currently shown for your account.
- Why did an advertisement not appear?
- Advertising depends on consent, region, network conditions and available inventory. A missing ad must not block normal care or remove an earned reward. Rewarded ads, when offered, are optional.
- How is my data used?
- Account and game-state data are used to operate the service. Cookies or similar storage support login, preferences, security and—where enabled and permitted—advertising. See the Privacy Policy for details.
- Where can I report a problem?
- Use the public contact address on the Contact page and include the browser, approximate time and a concise description. Never include your password.
